Introduction
These Terms of Service ("Terms") govern your use of the managed IT services provided by 6M Digital, a Managed Service Provider ("MSP"), and your access to our website, www.6mdigital.com. By accessing or using our services and website, you agree to be bound by these Terms.
Services Provided
Managed IT Services: This includes, but is not limited to, network and infrastructure management, cloud services, data backup and recovery, cybersecurity services, and support and maintenance.
Service Level Agreements (SLAs): Detailed in individual contracts, outlining response times, service availability, and performance standards.
Use of Website
Access to www.6mdigital.com: Users are granted access to our website for information, contacting us, and accessing our services.
Website Usage: Users agree to use the website for lawful purposes only and in a manner that does not infringe on the rights of, or restrict or inhibit the use and enjoyment of the site by any third party.
User Obligations
Compliance: Users must comply with all applicable laws and regulations in their use of our services and access to our website.
Data and Security: Responsible for securing their data and ensuring appropriate use of the services, including password protection and user access controls.
Payment Terms
Fees and Charges: Specified in individual contracts or service agreements.
Payment Schedule: As specified in service agreements, with potential additional charges for late payments.
Intellectual Property Rights
Ownership: All rights to intellectual property of 6M Digital are retained, including software, documentation, and methodologies.
User License: A non-exclusive, non-transferable license to use our services and materials for internal business operations.
Confidentiality
Protection of Confidential Information: Both parties agree to protect each other's confidential information for the sole purpose of fulfilling the service agreement.
Limitation of Liability
Service Limitations: Not liable for indirect, incidental, special, consequential, or punitive damages from service use or inability to use.
Maximum Liability: Limited to the total amount paid by the user in the last six months for the services.
Termination
Termination Rights: As per the terms in the service agreement.
Effect of Termination: All rights and licenses granted to the user will cease, and the user must stop all service use.
Amendments
Changes to Terms: 6M Digital reserves the right to modify these Terms, with continued service use after changes indicating consent.
Governing Law
Jurisdiction: Governed by the laws of the jurisdiction where 6M Digital is registered.
Contact Information
Queries or concerns can be addressed to 6M Digital at terms_of_service@6mdigital.com.
Effective Date: 30 November 2023